Our core data protection principles
SSL Encryption
All data transfers on z7z are secured with 256-bit SSL encryption. Your password, payment details, and personal data are fully protected.
No Data Sales
Your personal data is never sold to third parties. z7z uses data only as needed to improve its services.
Restricted Access
Only authorized personnel may access your data, and only when necessary. Unauthorized access is strictly prohibited.
Right to Erasure
You can request deletion of your stored data at any time. z7z will action your request as promptly as possible.
Marketing Opt-Out
If you no longer wish to receive promotional messages, you can opt out at any time with ease. Your preferences will be fully respected.
Defined Retention Period
Your data is never held longer than necessary. It is deleted within a set period after account closure.
Z7z (z7z.onl) provides its users Privacy We treat this with the utmost importance. When you register on our platform or play games, you naturally share certain information with us. This Privacy Policy Explains how that information is collected, stored, used, and protected.
Z7z believes transparency is the foundation of trust. We lay out the entire process in plain language so you can see exactly what happens with your data. By using the platform, you agree to this Privacy Policyyou are considered to have given your consent.
Your data is used solely to provide services, never sold. It is SSL-protected, deleted after a set period, and fully under your control.
1 Introduction & Scope
This Privacy Policy This applies to all z7z services — the website, mobile app, and any other digital channel. Whether you access z7z from Bangladesh or anywhere else, this policy applies equally.
Z7z commits that your Privacy This will never be compromised. Our privacy policy is built to meet international data protection standards and is reviewed on a regular basis.
- This policy applies to the z7z.onl website and all associated services.
- By using the platform, you agree to this policy.
- For any questions, reach out to our support team.
2 What Information We Collect
Z7z only collects data that is necessary to provide its services. Collecting unnecessary information goes against our policy. A full list of what we collect is provided below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC verification & age confirmation |
| Contact Information | Mobile number, email | Account registration & support |
| Financial information | Mobile Banking / Nagad / Rocket number | Payment Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Gaming Activity | Betting history, wins/losses | Service Improvement & Responsible Gaming |
| Cookie Data | Session tokens, preferences | Improving user experience |
Z7z never collects full card numbers or bank passwords. Only the minimum information required to process a payment is used.
3 How We Collect Information
Z7z collects data in several ways — directly from you, automatically, and from third parties. Every method is fully transparent and lawful.
- Directly collected: Information you provide directly through the registration form, KYC verification, or support tickets.
- Automatically collected: Information collected automatically while using the platform via cookies, log files, and tracking pixels.
- Payment Providers: Information required to complete transactions via Mobile Banking, Nagad, or Rocket.
- Verification services: Information received from authorised KYC partners for identity verification purposes.
Z7z never collects data without your knowledge or consent. You are informed each time any information is collected.
4 How We Use Your Information
Your data is used only for specific, legitimate purposes. z7z never misuses data or uses it beyond its stated purpose.
- Account management: Registration, login, password reset, and account security.
- Payment Processing: Processing deposits and withdrawals securely.
- Identity Verification: Fulfilling legal requirements and preventing fraud.
- Customer Support: To resolve your issues and provide support.
- Responsible Gaming: Monitoring gaming behaviour and providing support where needed.
- Service Improvement: Analytics to better understand and improve the user experience.
- Legal obligations: Meeting regulatory requirements.
- Marketing (Optional): Sending you promotional offers with your consent.
5 Data Sharing Policy
Z7z never sells your personal data. In certain limited circumstances, minimal information may be shared with trusted partners. In every such case, your Privacy Protection is our top priority.
- Payment Providers: Mobile Banking, Nagad, and Rocket — used solely to process transactions.
- KYC verified by: Authorised service providers used to verify your identity.
- Technology Partners: Partners who assist in running the platform and are bound by strict confidentiality agreements.
- Legal authorities: Upon a valid court order or lawful request from a regulatory authority.
Your data is never sold or shared with advertising companies, data brokers, or unauthorized third parties — ever.
6 Cookies & Tracking Technologies
Z7z uses cookies and similar tracking technologies on its website to enhance your browsing experience and maintain platform security.
- Essential cookies: To maintain login sessions and ensure security — the platform cannot function without these.
- Performance Cookies: Collecting analytical data to measure page load speed and identify errors.
- Preference Cookies: To remember your language, theme, and other preferences.
- Marketing Cookies: To show you relevant promotions, only with your consent.
You can manage or disable cookies through your browser settings. However, disabling certain essential cookies may affect the availability of some platform features.
7 How We Protect Your Data
Z7z uses industry-leading technology to protect your data. Multiple layers of security ensure your information remains safe at all times.
- 256-bit SSL/TLS encryption: All data transmissions are fully encrypted.
- AES-256 Storage Encryption: All data stored in the database is encrypted.
- Firewall & DDoS Protection: Protecting servers from external attacks.
- 2-Factor Authentication: An extra layer of security on your account.
- Regular Security Audits: Regular audits conducted by third-party security experts.
- Restricted access controls: Only authorized staff may access information on a need-to-know basis.
In the event of a security breach, z7z will notify affected users within 72 hours and ensure a prompt resolution.
8 Data Retention Period
Z7z does not retain your data longer than necessary. A defined retention period is set for each category of information.
| Data Type | Retention Period |
|---|---|
| Account information | 5 years after account closure (as required by law) |
| Financial transaction records | 7 years (as per financial regulations) |
| KYC documents | 5 years after account closure |
| Gaming History | While account is active + 2 years |
| Cookie Data | Until session ends or a maximum of 1 year |
| Support conversations | 2 years after resolution |
Once the defined retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.
9 Your rights
Z7z believes you have complete ownership of your personal data. Your key rights are outlined below.
Right to access
The right to know what information we hold about you.
Right to Rectification
The right to correct inaccurate or outdated information.
Right to Erasure
Requesting the deletion of your data under certain circumstances.
Right to Restrict Processing
Requesting that the use of your data be restricted in certain cases.
Right to Data Portability
The right to receive your data in a structured, portable format.
Right to object
The right to object to marketing or profiling.
To exercise any of these rights, contact our support team. z7z will respond to your request within 30 days.
10 Children's Privacy
Z7z strictly prohibits providing services to anyone under 18. We do not knowingly collect or process data from minors.
- Age verification is mandatory at the time of registration.
- Any account identified as belonging to a minor will be closed immediately.
- Any data collected from a minor will be deleted immediately.
- If parents have any concerns, please contact support.
If you become aware that a minor is using z7z, please contact our support team immediately. We will take swift action.
11 Privacy Policy Changes
Z7z reserves the right to update this Privacy Policy reserves the right to make updates. Any changes will be reflected with a new date on this page, and significant changes will be communicated via your registered email or a notice on the platform.
- At least 7 days' notice will be given before any significant changes take effect.
- Continued use of the platform after a policy change will be considered acceptance of the updated policy.
- We recommend reviewing this page on a regular basis.
12 Contact & Complaints
Feel free to reach out to us with any privacy-related questions, concerns, or complaints. z7z's dedicated support team is here to help.
24/7 Live Chat support available
Z7z will respond within 30 days of receiving your request. If a case is complex and requires more time, you will be notified in advance. For more information, contact our Terms and Conditions and Responsible Gaming View Page.
FAQs
z7zPlay safely on
Your privacy is our top priority. Enjoy gaming in a safe and trusted environment.